Terms and Conditions - Renew Ritual Serum | Legal Terms of Use

Terms and Conditions

Please read these terms carefully before using our website or purchasing our products.

Last Updated: January 29, 2026

1. Acceptance of Terms

Welcome to Renew Ritual Serum. These Terms and Conditions ("Terms") govern your access to and use of our website renewritualserum.com (the "Site") and the purchase of our products.

By accessing or using our Site, creating an account, or making a purchase, you agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use our Site or purchase our products.

Important: These Terms constitute a legally binding agreement between you and Renew Ritual Serum. Please read them carefully and keep a copy for your records.

2. Eligibility

To use our Site and purchase our products, you must:

  • Be at least 18 years old or the age of majority in your jurisdiction
  • Have the legal capacity to enter into binding contracts
  • Provide accurate and complete information when creating an account or making a purchase
  • Not be prohibited from using the Site under any applicable law

If you are using the Site on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

3. Account Registration

Creating an Account

You may create an account to access certain features of our Site. When creating an account, you agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your account information
  • Keep your password secure and confidential
  • Notify us immediately of any unauthorized use of your account
  • Accept responsibility for all activities that occur under your account

Account Security

You are responsible for maintaining the confidentiality of your account credentials. We are not liable for any loss or damage arising from your failure to protect your account information.

Account Termination

We reserve the right to suspend or terminate your account at any time for any reason, including but not limited to:

  • Violation of these Terms
  • Fraudulent or illegal activity
  • Providing false or misleading information
  • Extended periods of inactivity

4. Products and Services

Product Information

We strive to provide accurate descriptions, images, and pricing for all products on our Site. However, we do not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free.

Product Availability

All products are subject to availability. We reserve the right to:

  • Limit quantities available for purchase
  • Discontinue any product at any time
  • Refuse or cancel any order for any reason
  • Correct pricing errors even after an order is placed

Health Disclaimer

Important Health Notice: Our products are cosmetic skincare products intended for external use only. They are not intended to diagnose, treat, cure, or prevent any disease. Always perform a patch test before using new skincare products. If you experience any adverse reaction, discontinue use immediately and consult a healthcare professional. Individual results may vary.

5. Orders and Payment

Placing an Order

When you place an order, you are making an offer to purchase products. We may accept or reject your order at our sole discretion. An order confirmation email does not constitute acceptance of your order until we have verified payment and product availability.

Pricing

All prices are displayed in US Dollars (USD) unless otherwise indicated. Prices are subject to change without notice. The price charged will be the price in effect at the time of your order.

Payment Methods

We accept the following payment methods:

  • Major credit cards (Visa, MasterCard, American Express, Discover)
  • Debit cards
  • PayPal
  • Other payment methods as displayed at checkout

Payment Security

All payment transactions are processed through secure, PCI-compliant payment processors. We do not store your complete credit card information on our servers.

Order Cancellation

You may cancel your order before it ships by contacting our customer support. Once an order has shipped, it cannot be cancelled but may be returned according to our Refund Policy.

6. Shipping and Delivery

Shipping Areas

We currently ship to all 50 United States. International shipping may be available to select countries. Shipping availability and rates are determined at checkout.

Shipping Times

  • Processing Time: Orders are typically processed within 1-2 business days
  • Standard Shipping: 5-7 business days after processing
  • Express Shipping: 2-3 business days after processing (where available)

Shipping Costs

Free standard shipping is available on qualifying orders as displayed at checkout. Express shipping and international shipping rates vary based on destination and order weight.

Delivery Issues

We are not responsible for delays caused by shipping carriers, weather, customs, or other factors beyond our control. If your package is lost or damaged during shipping, please contact us within 14 days of the expected delivery date.

Address Accuracy

You are responsible for providing accurate shipping information. We are not responsible for packages delivered to incorrect addresses due to customer error.

7. Returns and Refunds

60-Day Money-Back Guarantee

We offer a 60-day money-back guarantee on all purchases. If you are not satisfied with your purchase for any reason, you may return the product within 60 days of delivery for a full refund.

Return Conditions

To be eligible for a return:

  • The return must be initiated within 60 days of delivery
  • Products may be opened and partially used
  • You must contact customer support to initiate the return
  • Products must be returned in their original packaging when possible

Refund Process

Once we receive your returned product, we will process your refund within 5-7 business days. Refunds will be issued to the original payment method.

Non-Refundable Items

Shipping costs are non-refundable unless the return is due to our error (damaged or incorrect product).

For complete details, please review our Refund Policy.

8. Intellectual Property

Ownership

All content on our Site, including but not limited to text, graphics, logos, images, audio clips, digital downloads, and software, is the property of Renew Ritual Serum or its content suppliers and is protected by United States and international copyright, trademark, and other intellectual property laws.

Trademarks

The following are trademarks of Renew Ritual Serum:

  • "Renew Ritual" and the Renew Ritual logo
  • "Renew Ritual Serum"
  • Product names and slogans

Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our Site for personal, non-commercial purposes. This license does not include:

  • Modifying or copying our content
  • Using content for commercial purposes
  • Removing any copyright or proprietary notices
  • Transferring content to another person or "mirroring" content on any other server

9. User Conduct

When using our Site, you agree not to:

  • Violate any applicable laws or regulations
  • Infringe on the rights of others
  • Submit false, misleading, or fraudulent information
  • Upload or transmit viruses, malware, or other harmful code
  • Attempt to gain unauthorized access to our systems
  • Interfere with the proper functioning of the Site
  • Scrape, data mine, or use automated means to access the Site
  • Harass, threaten, or abuse other users or our staff
  • Post defamatory, obscene, or offensive content
  • Engage in any activity that could damage our reputation

User Reviews

If you submit reviews or testimonials, you grant us a non-exclusive, royalty-free, perpetual license to use, reproduce, and publish such content for marketing and promotional purposes.

10. Disclaimers

Website "As Is"

OUR SITE AND ALL CONTENT, PRODUCTS, AND SERVICES PROVIDED THROUGH IT ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

No Medical Advice

The information on our Site is for general informational purposes only and should not be considered medical advice. Always consult with a qualified healthcare professional before using any skincare product, especially if you have sensitive skin, allergies, or medical conditions.

Results Disclaimer

Individual results may vary. Testimonials and reviews represent individual experiences and are not guarantees of specific results. We do not guarantee that you will achieve similar results.

Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of these external sites.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, RENEW RITUAL SERUM AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR:

  • Any indirect, incidental, special, consequential, or punitive damages
  • Loss of profits, data, use, or goodwill
  • Any damages arising from your use of or inability to use our Site or products
  • Any conduct or content of any third party on the Site
  • Any unauthorized access to or alteration of your data

IN NO EVENT SHALL OUR TOTAL LIABILITY EXCEED THE AMOUNT YOU PAID FOR THE PRODUCT(S) GIVING RISE TO THE CLAIM.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you.

12. Indemnification

You agree to indemnify, defend, and hold harmless Renew Ritual Serum, its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including attorney's fees) arising from:

  • Your use of the Site
  • Your violation of these Terms
  • Your violation of any rights of another party
  • Your violation of any applicable laws or regulations
  • Any content you submit or post on the Site

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.

Dispute Resolution

Any dispute arising from these Terms or your use of our Site shall be resolved through:

  1. Informal Negotiation: We encourage you to contact us first to resolve any disputes informally.
  2. Binding Arbitration: If informal resolution fails, disputes shall be resolved through binding arbitration administered by the American Arbitration Association.
  3. Class Action Waiver: You agree to resolve disputes on an individual basis and waive any right to participate in class action lawsuits or class-wide arbitration.

Jurisdiction

For any matters not subject to arbitration, you consent to the exclusive jurisdiction of the state and federal courts located in Delaware, United States.

14. Changes to Terms

We reserve the right to modify these Terms at any time. When we make changes, we will:

  • Update the "Last Updated" date at the top of these Terms
  • Post the revised Terms on our Site
  • Notify you by email for material changes (if you have provided your email address)

Your continued use of the Site after any changes constitutes your acceptance of the new Terms. We encourage you to review these Terms periodically.

Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

Entire Agreement

These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and Renew Ritual Serum regarding your use of our Site and purchase of our products.

15. Contact Information

If you have any questions about these Terms, please contact us:

Renew Ritual Customer Support

Email: [email protected]

Website: renewritualserum.com

Location: United States

We aim to respond to all inquiries within 48 business hours.

Thank you for choosing Renew Ritual Serum! By using our Site and purchasing our products, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.