Terms and Conditions
Please read these terms carefully before using our website or purchasing our products.
Last Updated: January 29, 2026
Table of Contents
1. Acceptance of Terms
Welcome to Renew Ritual Serum. These Terms and Conditions ("Terms") govern your access to and use of our website renewritualserum.com (the "Site") and the purchase of our products.
By accessing or using our Site, creating an account, or making a purchase, you agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use our Site or purchase our products.
Important: These Terms constitute a legally binding agreement between you and Renew Ritual Serum. Please read them carefully and keep a copy for your records.
2. Eligibility
To use our Site and purchase our products, you must:
- Be at least 18 years old or the age of majority in your jurisdiction
- Have the legal capacity to enter into binding contracts
- Provide accurate and complete information when creating an account or making a purchase
- Not be prohibited from using the Site under any applicable law
If you are using the Site on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.
3. Account Registration
Creating an Account
You may create an account to access certain features of our Site. When creating an account, you agree to:
- Provide accurate, current, and complete information
- Maintain and promptly update your account information
- Keep your password secure and confidential
- Notify us immediately of any unauthorized use of your account
- Accept responsibility for all activities that occur under your account
Account Security
You are responsible for maintaining the confidentiality of your account credentials. We are not liable for any loss or damage arising from your failure to protect your account information.
Account Termination
We reserve the right to suspend or terminate your account at any time for any reason, including but not limited to:
- Violation of these Terms
- Fraudulent or illegal activity
- Providing false or misleading information
- Extended periods of inactivity
4. Products and Services
Product Information
We strive to provide accurate descriptions, images, and pricing for all products on our Site. However, we do not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free.
Product Availability
All products are subject to availability. We reserve the right to:
- Limit quantities available for purchase
- Discontinue any product at any time
- Refuse or cancel any order for any reason
- Correct pricing errors even after an order is placed
Health Disclaimer
Important Health Notice: Our products are cosmetic skincare products intended for external use only. They are not intended to diagnose, treat, cure, or prevent any disease. Always perform a patch test before using new skincare products. If you experience any adverse reaction, discontinue use immediately and consult a healthcare professional. Individual results may vary.
5. Orders and Payment
Placing an Order
When you place an order, you are making an offer to purchase products. We may accept or reject your order at our sole discretion. An order confirmation email does not constitute acceptance of your order until we have verified payment and product availability.
Pricing
All prices are displayed in US Dollars (USD) unless otherwise indicated. Prices are subject to change without notice. The price charged will be the price in effect at the time of your order.
Payment Methods
We accept the following payment methods:
- Major credit cards (Visa, MasterCard, American Express, Discover)
- Debit cards
- PayPal
- Other payment methods as displayed at checkout
Payment Security
All payment transactions are processed through secure, PCI-compliant payment processors. We do not store your complete credit card information on our servers.
Order Cancellation
You may cancel your order before it ships by contacting our customer support. Once an order has shipped, it cannot be cancelled but may be returned according to our Refund Policy.
6. Shipping and Delivery
Shipping Areas
We currently ship to all 50 United States. International shipping may be available to select countries. Shipping availability and rates are determined at checkout.
Shipping Times
- Processing Time: Orders are typically processed within 1-2 business days
- Standard Shipping: 5-7 business days after processing
- Express Shipping: 2-3 business days after processing (where available)
Shipping Costs
Free standard shipping is available on qualifying orders as displayed at checkout. Express shipping and international shipping rates vary based on destination and order weight.
Delivery Issues
We are not responsible for delays caused by shipping carriers, weather, customs, or other factors beyond our control. If your package is lost or damaged during shipping, please contact us within 14 days of the expected delivery date.
Address Accuracy
You are responsible for providing accurate shipping information. We are not responsible for packages delivered to incorrect addresses due to customer error.
7. Returns and Refunds
60-Day Money-Back Guarantee
We offer a 60-day money-back guarantee on all purchases. If you are not satisfied with your purchase for any reason, you may return the product within 60 days of delivery for a full refund.
Return Conditions
To be eligible for a return:
- The return must be initiated within 60 days of delivery
- Products may be opened and partially used
- You must contact customer support to initiate the return
- Products must be returned in their original packaging when possible
Refund Process
Once we receive your returned product, we will process your refund within 5-7 business days. Refunds will be issued to the original payment method.
Non-Refundable Items
Shipping costs are non-refundable unless the return is due to our error (damaged or incorrect product).
For complete details, please review our Refund Policy.
8. Intellectual Property
Ownership
All content on our Site, including but not limited to text, graphics, logos, images, audio clips, digital downloads, and software, is the property of Renew Ritual Serum or its content suppliers and is protected by United States and international copyright, trademark, and other intellectual property laws.
Trademarks
The following are trademarks of Renew Ritual Serum:
- "Renew Ritual" and the Renew Ritual logo
- "Renew Ritual Serum"
- Product names and slogans
Limited License
We grant you a limited, non-exclusive, non-transferable license to access and use our Site for personal, non-commercial purposes. This license does not include:
- Modifying or copying our content
- Using content for commercial purposes
- Removing any copyright or proprietary notices
- Transferring content to another person or "mirroring" content on any other server
9. User Conduct
When using our Site, you agree not to:
- Violate any applicable laws or regulations
- Infringe on the rights of others
- Submit false, misleading, or fraudulent information
- Upload or transmit viruses, malware, or other harmful code
- Attempt to gain unauthorized access to our systems
- Interfere with the proper functioning of the Site
- Scrape, data mine, or use automated means to access the Site
- Harass, threaten, or abuse other users or our staff
- Post defamatory, obscene, or offensive content
- Engage in any activity that could damage our reputation
User Reviews
If you submit reviews or testimonials, you grant us a non-exclusive, royalty-free, perpetual license to use, reproduce, and publish such content for marketing and promotional purposes.
10. Disclaimers
Website "As Is"
OUR SITE AND ALL CONTENT, PRODUCTS, AND SERVICES PROVIDED THROUGH IT ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.
No Medical Advice
The information on our Site is for general informational purposes only and should not be considered medical advice. Always consult with a qualified healthcare professional before using any skincare product, especially if you have sensitive skin, allergies, or medical conditions.
Results Disclaimer
Individual results may vary. Testimonials and reviews represent individual experiences and are not guarantees of specific results. We do not guarantee that you will achieve similar results.
Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of these external sites.
11. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, RENEW RITUAL SERUM AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR:
- Any indirect, incidental, special, consequential, or punitive damages
- Loss of profits, data, use, or goodwill
- Any damages arising from your use of or inability to use our Site or products
- Any conduct or content of any third party on the Site
- Any unauthorized access to or alteration of your data
IN NO EVENT SHALL OUR TOTAL LIABILITY EXCEED THE AMOUNT YOU PAID FOR THE PRODUCT(S) GIVING RISE TO THE CLAIM.
Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you.
12. Indemnification
You agree to indemnify, defend, and hold harmless Renew Ritual Serum, its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including attorney's fees) arising from:
- Your use of the Site
- Your violation of these Terms
- Your violation of any rights of another party
- Your violation of any applicable laws or regulations
- Any content you submit or post on the Site
13. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.
Dispute Resolution
Any dispute arising from these Terms or your use of our Site shall be resolved through:
- Informal Negotiation: We encourage you to contact us first to resolve any disputes informally.
- Binding Arbitration: If informal resolution fails, disputes shall be resolved through binding arbitration administered by the American Arbitration Association.
- Class Action Waiver: You agree to resolve disputes on an individual basis and waive any right to participate in class action lawsuits or class-wide arbitration.
Jurisdiction
For any matters not subject to arbitration, you consent to the exclusive jurisdiction of the state and federal courts located in Delaware, United States.
14. Changes to Terms
We reserve the right to modify these Terms at any time. When we make changes, we will:
- Update the "Last Updated" date at the top of these Terms
- Post the revised Terms on our Site
- Notify you by email for material changes (if you have provided your email address)
Your continued use of the Site after any changes constitutes your acceptance of the new Terms. We encourage you to review these Terms periodically.
Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
Entire Agreement
These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and Renew Ritual Serum regarding your use of our Site and purchase of our products.
15. Contact Information
If you have any questions about these Terms, please contact us:
Renew Ritual Customer Support
We aim to respond to all inquiries within 48 business hours.
Thank you for choosing Renew Ritual Serum! By using our Site and purchasing our products, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.